Interview takeaways and throwaways
- Boil down your interviews to the most important information
- Improve produce better quality notes
YOU’LL OFTEN BE
ASKED about the “takeaways” of a particular meeting. In other words: what was
new and meaningful, to you or to a broader conversation occurring on a given
topic? What are you going home with, and might want to share with others?
The query also
suggests that there is much to cast aside and quickly forget. As a rule, the
ratio between the time invested in social interactions and the immediate,
measurable benefits we derive from them raises questions about why we talk to
each other in the first place. Human encounters entail much flourish that
shapes the relationship more than it advances the actual exchange of useful
information. In linguistics, conversations are said to be largely “phatic,” or
replete with utterances designed to express respect, gain trust, show interest,
and so on. Throw in chitchat and banalities, and you’ll realize that a good
part of an interview, when doing fieldwork, may not be worth remembering at
As note-taking and
typing is eminently time-consuming, it’s good to stick to essentials and strike
the right balance. It shouldn’t become so tedious as to disincentive plentiful
meetings; by the same token, if you prioritize the latter but fail to keep
their substance on record, you’re just chasing your tail.
The key elements
of an interview are pretty straightforward.
- You really can’t miss jotting down basic facts that cannot be found
- You want to capture your interlocutor’s specific viewpoint or
“narrative”, preferably through good quotes that aptly convey it.
- You should retain novel angles of analysis you hadn’t come across so
- Definitely don’t forget the names and details of other contacts,
ideally with some background on why this person referred to them.
- And, at times, gossip may carry more value than we care to admit.
In addition, it is important to keep track of your own association of ideas as you receive and process such information. All meetings are, to some degree, a transformative moment: you shouldn’t be quite the same person with quite the same thoughts as you walk out. Fieldwork adds these encounters up into a deeper transformation, as you experience your topic, toy with it, and tie together the bits and pieces of analysis that came up all along. Your notes should reflect this other layer, which corresponds not to what is being said, but to its effect on you. [And make sure you mark it clearly as distinct, for instance by placing it in brackets.]
It's good to stick to essentials
As you go from one
interview to the next, note-taking should be cumulative. Verifiable facts and stereotyped
narratives need only be logged once. Each encounter poses the question anew:
what can I add to what I know already? Of course, having a good record of the
latter helps a great deal with identifying the gaps.
compulsively is the best way of drowning out both what’s meaningful and what’s
missing. Takeaways from a truly informative interview rarely will be longer
than two to three pages. In many cases, especially with sensitive issues or
topics we are familiar with, a one hour conversation may boil down to two or
All meetings are a transformative moment
The act of
memorizing segments of a conversation can be a very efficient way of
concentrating its substance into what really deserves to be preserved. This
exercise, however, calls for a trained mind and uncompromising discipline. Just
like a dream will be forgotten soon after waking, a conversation will quickly
start to fade. Pinning it down starts even before it ends, by making mental
notes of keywords and sequences. To be of any lasting value, these must be
written at the first occasion. Only with that outline on paper or screen does
it become possible to recall, typically within the next 48 hours at most, the
flow and the detail of the discussion.
In this way, you
can both be more focused and spontaneous during the interview and ensure that
you distil it into its essence. Although this approach is far from ideal, it is
often is the only way to go when fieldwork gets intense and more comprehensive
methods become infeasible.
In any event, if
you’re struggling to motivate yourself with note-taking and typing, consider
this: if you’re not accumulating takeaways, that means you’re treating the
entire, incredible, game-changing fieldwork you’ve undertaken as a throwaway.
So go sharpen those pencils!
12 December 2016
Illustration credit: Bernhard Otto Holterman with 630lb gold from Hill End by American & Australasian Photographic Company on Wikipedia / public domain.